When Disaster Strikes, CMMS Software Smooths the Path to Recovery

Recent earthquakes in Southern California have rattled the region’s facility and maintenance managers, who are now working to assess damage to buildings, roads, and infrastructure. It’s a stressful time, and there are many unknowns.

While some organizations had earthquake insurance, many more did not. Parts of the region were designated as a federal disaster area, which means the Federal Emergency Management Agency (FEMA) will now provide on-the-ground support of disaster recovery efforts.

While that’s good news for many, government assistance is limited. It also requires a lot of documentation to get through the red tape.

That’s another (big) hoop for many organizations to jump through. And it’s a good example of how CMMS software can help in an emergency or after a natural disaster.

Documentation and Records

Both FEMA and insurance companies require documentation for labor, equipment, materials, and associated costs before they’ll provide reimbursement.

But in Southern California, more than one business had its paper records become inaccessible (or destroyed) during the earthquakes. That’s why MPulse customers turn to their CMMS software to…

  • Back up all data to a secure, off-site location
  • Set up secure methods to access data off-site as necessary
  • Maintain a list of equipment and assets
  • Record information about manufacturers, warranties, and insurance policies
  • Keep track of contact information for employees, vendors, emergency response personnel, etc.
  • Support employees on shift during an event

Access to this information is vital when you’re suddenly faced with a pressing need to assess the damage and determine what repairs are needed to reopen buildings and structures.

Recovery Assistance

CMMS data is also essential during the recovery period—helping maintenance teams get things up and running much faster by helping with insurance claims, as well as with the FEMA application process.

FEMA, for example, sets specific rates for reimbursable work. Identifying which work orders are related to disaster recovery in your CMMS software and setting rates accordingly will help you quickly create the reports you need for reimbursement, making the paperwork as smooth as possible when time is of the essence.

With CMMS, you also have a traceable history of completed maintenance tasks and documented policies to prove to external agencies like FEMA that you’re acting in accordance with their regulations.

Don’t wait for a disaster to strike. Contact us to find out how MPulse CMMS software can help you during an emergency—and every day.