Reflecting on Our 20 Years as a CMMS Software Provider


This month Capterra published this infographic about the History of Software, showing where MPulse featured in the historical timeline of software. Seeing it caused me to reflect on the journey we’ve taken as a company over these past 20 years. Wow, time flies when you’re having fun!


Click to view the graphic.

As I’ve grown older, I’ve seen our product mature by leaps and bounds to meet the rapidly growing and changing needs of maintenance managers. I’ve seen our small three-person firm grow to a globally recognized brand that feeds more than 40 families with every paycheck. And while it’s hard to recall all the twists and turns, I found myself smiling at some of the milestones I remembered from along the way.

Our original product was called Ask Mike for Maintenance—a graphical, 3D spreadsheet launched for the Windows 3.1 operating system. In those days, maintainers used 3.5-in. or 5.25-in. floppy discs to create a “sneakernet,” where data was physically transferred by walking it from computer to computer.

MPulse Logo

As we expanded the software to schedule, track, and report on all maintenance activities, we renamed the product MPulse to represent Managing the Pulse of maintenance. 

Our biggest competitor back then was “Do It Yourself” software. The prevailing thought was DIY programs (usually developed by in-house staff, or a relative) were less expensive than purchasing a professionally developed program. Over the years MPulse has replaced many DIY software programs—and regularly beats out the “big guys,” like IBM’s Maximo at some of the largest companies in the world.

And who could forget Y2K? It was the most common topic addressed in every sale during the late 1990s. Y2K ended up being the biggest nonissue of the decade, although I admit I didn’t schedule any flights on December 31, 1999.

Imagine how our customers in 1995 would react if we could go back and show them how we access our CMMS data via a smartphone or automatically collect asset information for our condition based maintenance programs. It’s been a great ride, and I’m looking forward to what comes next!