Finding the right training for your maintenance team is like finding the right CMMS software. You need options that fit your needs.
MPulse offers various training options for exactly that reason—our customers need different types of training (or, sometimes, different combinations of training).
CMMS Training Questions to Consider
Here are five things to consider to find training that the right fit for you.
- Who: The first thing to consider is who needs to be trained. It’s not uncommon for organizations to choose different training based on who is doing what. For example, one MPulse customer sent a smaller team of lead workers to our classroom training, and those people returned to train other employees back at the plant.
- Where: Training can take place onsite, in a classroom, or online. Each one has its own advantages. Hands-on training from a trainer who travels to your site is great for getting answers to specific questions and scenarios. However, classroom training means your team isn’t distracted by other things. Online training, either live or recorded, offers a lot of flexibility and works well for self-directed employees.
- What: Different users will need to learn different things about your new CMMS software. Management will need more information about reporting functions, whereas technicians need to focus on work orders and parts information. Some may need a quick refresher, whereas others need more direction.
- When: You want to get your CMMS software up and running quickly, so consider your schedule when choosing the training options for you. Online training can be scheduled immediately or very quickly, whereas travel arrangements needs to be made for onsite and sometimes classroom training.
- How much: Part of your initial research and your CMMS quotes should include training options at a variety of costs. But it’s more than a number—onsite training might be more expensive at first, but the rate of return will increase when you get people on board quickly. Online training, on the other hand, is cost effective for multiple people in different locations with different schedules.
Investing in CMMS software without training your people to use it is penny-wise and pound-foolish. CMMS training directly impacts your CMMS success—and your bottom line. It’s the real secret to CMMS success.
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