Receive inbound service requests from an unlimited number of requesters.
Route them easily to the right technicians, managers, and departments for approval, assignment, and completion.
Reduce Confusion
Balance Workloads
Automate Schedules
Create Benchmarks
MPulse Service Requesting with Approval Routing enables maintenance customers to enter and initiate service requests and monitor the progress of their requests as your team completes repairs. That helps your team communicate with requesters as well as automates progress updates as you complete repairs.
Plus, easy-to-manage security controls ensure the right people—and only the right people—have access to the right information. MPulse Service Requesting with Approval Routing simplifies the maintenance request approval process, eliminating delay, and saving you time and money.
Easy, Powerful, Automatic
The approval system automatically filters maintenance requests based on your predetermined criteria. MPulse then quickly routes them to the appropriate people for review and approval. It’s easy to configure and provides the powerful features you need…
- Directs maintenance requests to the approvers you designate
- Lets approvers take action, append notes, and make comments on requests
- Provides email notification of approval status
- Gives easy access to approval status and comments
- Includes multiple custom filters, fields, and options
- Saves a permanent record of request approval details
MPulse Service Requesting with Approval Routing makes complicated approval routing a thing of the past…
- Eliminates paper-based approvals
- Prevents delays with automatic routing
- Simplifies request administration for multi-facility managers
- Promotes efficient communication between requesters, approvers, and maintenance technicians
- Focuses your efforts and dollars on the right requests
- Provides a clear audit trail for rock-solid compliance tracking
MPulse Means Happy Customers
