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Work Orders
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Basic |
Enhanced |
Full Featured |
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Unlimited Work Orders
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Unlimited Task Records
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Unlimited Work Order Types and Groups
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Tasks with Checklists
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Required Fields
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RIME Criticality Scoring
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Work Orders with Attachments
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Failure, Reason, and Repair Codes
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Mobile Work Order Completions
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Work Order Data Exports
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Time and Cost Tracking
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Multi-Asset Work Orders
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Downtime Tracking
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Technician Hours
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Custom Calculated Fields
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Unlimited Custom Work Order Views
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Unlimited Cumulative and Conditional Meters
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ERP Integration via Modern APIs
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ADD-ON |
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Maintenance And Repair Requests
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Basic |
Enhanced |
Full Featured |
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Free and Unlimited Requester Users
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Unlimited Requests
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Request Tracking
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Request Communications
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Automated Requester Updates
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Request via QR Code
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Unlimited Custom Request Views
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Simple or Comprehensive Request Forms
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Scheduled Maintenance (PM)
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Basic |
Enhanced |
Full Featured |
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Unlimited Scheduled Work Orders
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Automated WO Generation
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Time and Calendar Based Schedules
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Meter Based Schedules
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Notifications and Escalations
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Multi-Asset PMs
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Multi-Tasks PMs
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Custom Pending Maintenance Views
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Auto or Manual Conversion to Work Order
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Scheduled Maintenance Calendars
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Powerful Pending Maintenance Queries
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Asset Management
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Basic |
Enhanced |
Full Featured |
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Unlimited Asset Records
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Five Asset Types
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Unlimited Asset Locations
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Asset QR Code Tags
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Associated Parts
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Multi-Factor Asset Hierarchies
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Downtime Tracking
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Cumulative Meters
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Asset Criticality
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Attachments
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Mean Time to Failure (MTTF)
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Mean Time to Repair (MTTR)
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Unlimited Custom Views
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Conditional Meters
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Life of Asset Financials
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ERP Integration
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ADD-ON |
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Sensor Integration
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ADD-ON |
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Parts Inventory Management
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Basic |
Enhanced |
Full Featured |
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Unlimited Part Records
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Unlimited Vendor Records
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Real Time Inventory Tracking
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Complete Parts History
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Associated Assets
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Associated Work Orders
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Suggested Stock Orders
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ADD-ON |
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Purchase Orders
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ADD-ON |
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Batch Receiving
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ADD-ON |
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Inventory Shopping Cart
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ADD-ON |
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Procurement System and ERP Integration
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ADD-ON |
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Resource Planning
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Basic |
Enhanced |
Full Featured |
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Calendar Views
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Drag and Drop Balancing
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Reporting And Analytics
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Basic |
Enhanced |
Full Featured |
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Pre-Built KPI Stat Tiles
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Unlimited Custom and Private Reports
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Dynamic Grid Style Reports
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Interactive Graphical Views
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Individual Custom Dashboards
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PDF, XLS, and CSV exporting
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Real-Time Insights
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Time and Cost Reporting
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Historical Data Exports
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Data Integration
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Basic |
Enhanced |
Full Featured |
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Full Suite of REST APIs
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ADD-ON |
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Sensor Integration
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ADD-ON |
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ERP Integration
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ADD-ON |
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Mobile Access
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Basic |
Enhanced |
Full Featured |
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Adaptive Web App
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Offline Technician's Mobile App
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Security And Administration
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Basic |
Enhanced |
Full Featured |
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Data Imports and Exports
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Unlimited Data Retention
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Custom User Permissions
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Multi-Site Management
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Location-Based Permissions
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SAML-based Single Sign-On (SSO)
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ADD-ON |
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Notifications
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Basic |
Enhanced |
Full Featured |
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Automated Request Notifications
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Automated Work Order Notifications
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Direct Communication with Requesters
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Support
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Basic |
Enhanced |
Full Featured |
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Unlimited Live Phone and Email Support
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Support Portal
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Comprehensive Video Library and Knowledge Base
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Live Training Webinars
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99.9% Guaranteed Uptime SLA
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Training Academy
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QUARTERLY |
QUARTERLY |
QUARTERLY |
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User Conference
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ANNUALLY |
ANNUALLY |
ANNUALLY |
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Dedicated Account Manager
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ADD-ON |
ADD-ON |
ADD-ON |
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