HVAC CMMS Software for Automated Maintenance Management
When the air handler fails in July, nobody asks about the maintenance budget. They ask why it was not prevented. MPACT CMMS by MPulse Software puts every chiller, boiler, rooftop unit, and air handler on a preventive schedule that fires on time, and keeps the record that shows it did.
What Is HVAC Maintenance Software?
Why HVAC PMs Slip
HVAC has more recurring tasks per asset than almost anything else in a building, on intervals that vary by unit, season, and runtime. A quarterly filter change on forty air handlers is 160 work orders a year from one line item. Tracked on a spreadsheet or a wall calendar, the schedule holds until the first busy week, and then the deferred filter becomes the iced coil, the failed compressor, and the emergency call. The fix is not more discipline. It is a system that generates the work and escalates the misses.
Built for the Mechanical Room
Every unit, its own record
Chillers, boilers, air handlers, rooftop units, VAV boxes, pumps, and exhaust fans each carry a record with make, model, serial, install date, warranty, documents, and complete work history, organized by building, floor, and system.
PMs by date, interval, or runtime
Set filter changes by calendar, belt inspections by interval, and compressor service by runtime hours. MPACT generates the work orders when they come due and escalates anything overdue.
Readings that trigger work
Log supply and return temperatures, static pressure, and refrigerant pressures as meter readings. Set thresholds, and a reading outside the range creates a work order before the tenant call does. Runtime and sensor data can feed meters automatically through MPACT’s integration add-ons.
Checklists that make the PM real
A filter change closes only when the checklist is done and the readings are entered. Required fields mean the completed PM is a completed PM, not a checked box.
Parts where the units are
Filters by size, belts by number, contactors, capacitors, and refrigerant, tracked by location with reorder points so the spring changeover does not stall on a missing 20x25x2
Requests from anyone who is too hot or too cold
Occupants report comfort problems from a web form or the QR code on the thermostat or unit, and requester accounts are free and unlimited. Your team sees the request against the right zone and unit, converts it to a work order, and the requester gets status updates instead of calling twice.
Two Seasons, One Calendar
HVAC maintenance has a spring and a fall. Cooling season prep (coils, condensate, refrigerant checks, economizer function) and heating season prep (burners, heat exchangers, flues, freeze protection) each land in a few weeks, on top of the year-round filter and belt work. MPACT’s calendars and pending views show the changeover load before it arrives, and resource planning balances it across the crew, so the season starts with the work done instead of the work scheduled.
The Log Is the Proof
Refrigerant service records, inspection dates, readings, and repairs stay on the unit permanently, with the technician, the date, and the parts. When the warranty claim, the insurance question, or the regulatory records request arrives, the answer comes from reporting on the asset’s history, exported in the format they ask for, not a search through a truck.
Frequently Asked Questions
No. MPACT is a CMMS for organizations that own and maintain HVAC equipment in their own buildings: facilities teams, plant engineers, property operations. HVAC contractors who need dispatch, quoting, and invoicing are better served by field service software. If you maintain the equipment you own, MPACT is built for you.
The best one is the one your team keeps using. Look for PMs by calendar, interval, and runtime; automatic work order generation; escalations when work goes overdue; mobile completion with required checklists; and history on every unit. MPACT does all of these, and requester accounts for building occupants are free.
Free tiers exist and usually stop at a handful of assets or users. MPACT’s model is different: managers and technicians are licensed, starting at $29 per user per month, and everyone who reports a comfort problem is free and unlimited. For most buildings, most people cost nothing.
Yes, as records on the unit: refrigerant type, charge, service dates, amounts added or recovered, and the technician, stored permanently in the asset’s history and exportable. MPACT keeps the log; your refrigerant management program and its regulatory obligations remain yours.
Runtime hours, temperatures, and alarms from a BAS or sensors can feed MPACT meters through its integration add-ons, so readings trigger PMs and work orders without manual entry.
Bring Your Equipment List to a Demo
Tell us how many air handlers, how many buildings, and when your last emergency call came in. We will build the demo around your units and show you the season on one calendar. MPulse Software has built maintenance software since 1995, and nine out of ten customers renew every year.
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