Take Your Maintenance Reports to the Next Level with Turn-Key Data Integration


CMMS software captures key maintenance data to help you create reports or documents with details of your team’s maintenance work.

But often other departments need access to that data, or have their own data that’s useful to maintenance managers.

That was the situation facing Saint-Gobain Ceramics High Performance Refractories (HPR) maintenance department in their Worchester, Massachusetts, facility. At the request of the management team, application developer Gary Potter was tasked with finding a way to integrate data from the company’s SAP ERP system with CMMS data in their MPulse Maintenance Software.

Gary needed a simple solution that was effortless for users and integrated easily with the company’s local network.

Data Integration Solution

Since 2014, Saint-Gobain Ceramics HPR has used MPulse Platinum—our most comprehensive software package designed for the largest, most complex maintenance operations. Gary worked closely with MPulse during the initial implementation process, and he turned to MPulse again for a data integration solution.

Working with our support team, he quickly determined the MPulse DataLink Integration Adapter was the way to go.

DataLink offered Gary a way to easily move data in and out of MPulse using a familiar, intuitive interface. Now when maintenance technicians create a purchase requisition, the company’s SAP ERP software associates the purchase order with the specific work order.

When the parts are received, SAP sends the costs and stock information to MPulse, giving managers access to the numbers they need to make important decisions. As a result, the maintenance crew and the accounting department are in sync and their inventory stock levels are updated and accurate.

Best of all, “it’s all automatic,” Gary explained. “MPulse DataLink checks for new information every few minutes. We don’t have to do anything else.”

Benefits of Turn-Key Data Integration

DataLink enables Saint-Gobain to leave the accounting to the financial application, and synchronize the results back to MPulse for informational and reporting purposes. As a result, Saint-Gobain maintenance managers can use financial data and CMMS data to accurately calculate maintenance costs.

After an easy implementation process, Saint-Gobain plans to expand the use of DataLink by using MPulse’s advanced inventory capabilities in the future. The company anticipates big benefits, like the ability to…

  • Accelerate and track the complete purchase lifecycle
  • Leverage MPulse’s reporting and forecasting capabilities to drive business intelligence
  • Eliminate manual double entry of inventory and purchasing information
  • Increase accuracy and freshness of data
  • Reduce emergency non-stock situations by improving usage planning
  • Implement standardized data and improve vendor management

And Gary emphasized something else that is close to any IT professional’s heart: “It just works.”

Download our customer success story, or contact us to learn more about how MPulse customers are using our software to improve their maintenance operations.