MPulse Maintenance & Support Program Datasheet

Software Support Keeps Costs Low

How will outdated software affect your organization? What if there’s a glitch and you don’t have access to technical and usability support? You’ll end up paying for updates and services as you go. It’s inefficient—and expensive. There’s a better way.

A subscription to the MPulse Maintenance and Support Program (MSP) partners you with a professional support team. Plus, it gives you the latest tools, free training, and software updates to keep your MPulse Software optimized, and your organization on track to reach its CMMS goals.

Our Commitment to Your Success

The MPulse MSP is an annual subscription service that provides continued support, training, and updates. As a program subscriber, you’ll have access to a host of important features…

  • In-house MPulse employees provide technical and training support via toll free phone number and email
  • Exclusive access to new software versions as they’re released
  • Hosting provided via our Application Hosting Service
  • Online training through the MPulse Support Portal, including educational videos and informative articles
  • One seat per year to the MPulse Fundamentals training course for live, interactive online sessions designed to help users get quickly up to speed
  • Better pricing on major software upgrades and modification options
  • Exclusive invitations to monthly webinars on MPulse usage and maintenance best practices
  • Special sale offers for MPulse products and services
  • Advance email notification of new product introductions
  • Timely, automated software updates
  • Free assistance with software installation

Superior Support = Preventive Maintenance

The MPulse MSP offers extensive advantages over a fee-per-service model…

  • Peace of mind—our goal is your success with our product
  • Considerable cost savings
  • Instant access to industry expertise
  • Knowledge of current maintenance software developments
  • Trained and prepared users
  • Product flexibility

Take advantage of our expertise. We provide reliable, first-class support for your MPulse implementation, and the updates to keep it running at peak performance. With the MPulse MSP, you’re not just a customer—you’re our partner in CMMS success.