Work order tracking software enables maintenance managers and technicians to create, update, and manage service requests. As a result, you can improve communication and collaboration while helping to plan and schedule resources.
What Is Work Order Tracking Software?
Also called computerized maintenance management system (CMMS), work order tracking software helps you get the highest priority work done, while making sure lower priority work doesn’t slip through the cracks.
It simplifies the maintenance process by enabling you to create, update, and report on maintenance data. As a result, this information improves response times and completion rates by improving access to historical data and other important details.
With MPulse, you can easily receive work orders from an unlimited number of requesters, enter requests manually, or automate tasks via your preventive maintenance program. Then, simply approve, assign, schedule, and manage maintenance requests for your staff members or vendors. You can also automate the approval and assignment of work order requests.
Additionally, automated confirmations can be customized and sent to requesters, managers, and technicians. Reporting functions also help you keep a close eye on the key indicators you choose.
How Does It Work?
Maintenance managers can…
- Assign and notify maintenance technicians
- View work orders on mobile devices
- Share information faster and easier
- Eliminate data input repetition
- Track labor, parts, and other costs
- Customize automated emails and communication
- Limit user access and visibility when necessary
- Improve scheduling for technicians or vendors
Most importantly, maintenance teams can streamline their workflow process in a single application.
Best of all, you don’t have to do it alone. MPulse can help. Contact us for more information.