What is Work Order Software?

Work order software enables maintenance managers and technicians to create, update, and manage service requests. So, you get the highest priority work done, while making sure lower priority work doesn’t slip through the cracks.

With MPulse, you can easily receive work orders from an unlimited number of requesters, enter requests manually, or automate tasks via your preventive maintenance program. Then, simply approve, assign, schedule, and manage maintenance requests for your staff members or vendors. You can also automate the approval and assignment of work order requests.

Additionally, automated confirmations can be customized and sent to requesters, managers, and technicians. Reporting functions also help you keep a close eye on the key indicators you choose.

Benefits of Work Order CMMS Software

Work order management software simplifies the maintenance process by enabling you to create, update, and report on maintenance data.This information improves response times and completion rates with better access to historical data and other important details.

Benefits of work order software include…

  • Eliminate lost information between shifts, reducing confusion and errors
  • Link work order information to other asset information and capture important details about repairs from your technicians.
  • Track personnel and vendor costs
  • Link to external media files to keep information easily accessible
  • Easily find the status of work orders
  • Automate schedules for both employees and contract workers

Features of Work Order CMMS Software

Maintenance teams can streamline their workflow process in a single application. With MPulse, you can…

  • Assign work and notify maintenance technicians
  • View work orders on mobile devices
  • Automate work order requests
  • Eliminate data input repetition
  • Track labor, parts, and other costs
  • Customize automated emails and communication
  • Limit user access and visibility when necessary
  • Improve scheduling for technicians or vendors

Work Order Software for Mobile

Maintenance doesn’t happen in the office. Mobile work order software is a natural fit for maintainers. Combining mobile devices with CMMS makes for a powerful tool to get the job done.

Mobile work order software allows you to access critical information easily without calling back to the office or getting “plugged in.” Improved security features also mean you can safely control access to your data, even when you aren’t in the office.

Growing bandwidth and better access also makes mobile CMMS more practical. As a result, you can now connect to the Internet, and virtually any business application, from almost anywhere, via Wi-Fi or cellular connection.

App for Mobile to Streamline Processes

MPulse Mobile gives your team everything they need to get the job done in the field or on the plant floor, even if they can’t connect to the Internet.
No need to rush back to the office. Everything they need is right on the screen. Updates are automatically synced with your MPulse CMMS once they’re back online.
MPulse Mobile is an add-on feature available for any MPulse edition. Technicians simply enter their usual account information to log in and…

  • Report problems in the field
  • Capture data when and where it happens
  • Document work with pictures and videos
  • Receive and update work assigned to you
  • Complete work orders with all required data
  • Track hours worked with activity timer
  • Find and link inventory using barcodes
  • Work offline with seamless background synchronization

Who uses MPulse’s Work Order Management System

MPulse has served more than 2,700 customers since 1995, helping them keep facilities operating at peak efficiency and manufacturing assets working at maximum productivity.
We serve virtually every industry imaginable. We like to say, with a wink, “We only serve companies who work in buildings or make something.”
MPulse is designed to grow with any size business, from small organizations with one or two maintenance technicians to global enterprises with locations around the world.

MPulse customers include a long list of household names like Verizon, Rolex, General Dynamics, Fender Guitars, Toyota, and Siemens. Our customers are located across all 50 U.S. states and in 22 additional countries around the world, on every continent … including a research station in Antarctica!



Frequently Asked Questions About MPulse’s Work Order Software