Bringing MPulse Customers Together in Philadelphia
At MPulse, we’re all about making education and training accessible and convenient. That’s why we’re thrilled to share our Let’s Learn Live initiative, which brings in-person education and training to various locations across the country. Our recent event in Philadelphia was a resounding success, and our MPulse expert consultants had a blast providing three days […]
Angie Miller Trains MPulse Customers for Success
When MPulse customers want to jumpstart their new software implementation or update a current one, our software education services team is there to help them get the most out of MPulse. Angie Miller, MPulse software trainer and our MPloyee of the Quarter, travels to customer sites about twice a month. She also works in our […]
MPloyee of the Quarter | Angela Guiley
The first interaction potential customers have with MPulse will most likely come from our sales development team. This group of hard-working individuals makes sure we’re putting our best foot forward from the beginning. They handle inbound calls, contacting potential customers, answering initial questions, and booking demos. Our MPloyee of the Quarter, Angela Guiley, tackles this […]
IIoT Solution Drives Vehicle Maintenance Improvement | NexTraq
Busy construction companies need reliable equipment to deliver quality work on budget and on schedule. Paul Battista, founder and CEO of Brothers Paving and Concrete, knows firsthand that staying on top of planned maintenance. Performing repairs quickly on critical assets is key for any company that wants to compete effectively. In March 2018, Brothers implemented […]
Three Lessons from a Maintenance Technician
Mateo is the maintenance tech you want on your team. He has a knack for troubleshooting and a persistent nature that makes him the “go to” person when something goes wrong. After 30 years in the business, Mateo knows a lot about maintaining equipment. One of his jobs is to mentor some of his younger […]
CMMS Success: Porocel Goes From Zero to 60
Today, we bring you a CMMS success story. Maintenance professionals often need to hit the ground running. That was certainly the case when Mike Goldman, Porocel maintenance planner, started his job with the company in late 2017. Mike quickly realized maintenance processes at his location hadn’t kept pace with the company’s rapid growth. Porocel’s 16-person […]
Get Seasonal Assets Up and Running in Time
If you needed a reminder to get seasonal assets up and running in time, here it is! It was a typical Monday morning, until Dawn sat down at her desk. She had a surprise waiting for her—a big pile of outstanding work orders. Dawn quickly realized these work orders had one thing in common—they were […]
The Maintenance Maven Reflects on 21+ Years in the Maintenance Field
Back in the late 1990s, we were having a tough financial quarter. It was frustrating and causing me a fair amount of angst. Taking a short break from the stress, my wife and I went to the Mt. Hood Jazz Festival. It was August, and the Pacific Northwest was in the middle of a drought. […]
Maintenance Contributes to Excellent Customer Service
Long-time readers know I talk a lot about how modern maintenance has changed. Today I’m going to share a customer success story about how one company embraced those changes, and how maintenance contributes to excellent customer service. FORTRUST is a lot like any business—their success is built on customer service. As a colocation provider, the […]
