Dedicated Account Manager
Your MPulse Dedicated Account Manager is your personal MPulse consultant.
Our goal is to ensure your long-term needs continue to be met.
The combination of your Dedicated Account Manager’s detailed knowledge about your organization and MPulse expertise ensures the ongoing success of your MPulse Maintenance Software implementation.
With your MPulse Dedicated Account Manager, you have a single point of contact for anything MPulse related.
That means you are always working with someone who understands your organization and has the knowledge to implement our software to meet your needs.
MPulse Reset Program Datasheet
Sometimes maintenance management feels like a moving target. It’s easy to get redirected away from the CMMS implementation that was once your priority.
You had big plans for using MPulse CMMS software to improve efficiencies, reduce costs, and get better visibility of maintenance histories. But your day-to-day responsibilities can distract you from realizing your vision.
It’s time to push the Reset button on your MPulse implementation.
The MPulse Reset Program covers all the phases of a successful process review. It will help you adapt, re-focus, and reconfigure your workflows and benchmarks, and then determine where adjustments can be made.
Multi-site Implementation Program Datasheet
Putting a CMMS/EAM solution in place across multiple locations can seem daunting.
MPulse Multi-site Implementation Program (MSIP) gets you through planning, data migration, training, and “go-live” day on each site so your processes, reporting needs, data types, and data imports are the same at each location.
Then we provide tailored recommendations and follow-up so you can measure your progress against goals.
MSIP is designed to accelerate your software implementation and reduce your ramp-up time,
Discover how MPulse can help you minimize disruptions and achieve a faster return on your CMMS investment.
MPulse Fundamentals
MPulse Fundamentals training course provides live, interactive online sessions designed to help users get quickly up to speed. This one-day course with optional workshop provides basic instruction on skills necessary to successfully navigate, configure, and use your MPulse software. Key Benefits Live virtual classroom environment Focused instruction away from day-to-day operational demands Highly interactive Real-world scenario discussions Small class size No travel costs Great value Classes cover all MPulse editions, and multiple seats can be purchased to ensure all necessary personal can attend. Target Audience Maintenance staff responsible for configuring and managing CMMS and/or daily work order administration. Description MPulse Fundamentals focuses on the core functionality of MPulse, its application to data, and maintenance management concepts. This one-day course includes six, one-hour sessions, plus attendees can ask direct questions at the end of the day. Every session is followed by a 5-10 minute break, and includes a one-hour lunch break. Attendees will receive a compilation of the content relevant to each session and a recording. Limited to one person per seat, with additional seats available for purchase. Cancellation and Rescheduling Policies See our Services Policies at https://mpulsesoftware.com/mpulse-service-policies.
Assess, Adjust, and Implement (AAI) Datasheet
A successful maintenance management program requires more than just great software.
You need well-trained people who know how to use it, and you need a solution set up right to work with your company’s assets and business processes.
The MPulse Assess, Adjust, and Implement (AAI) program begins with a comprehensive assessment of your current state and concludes with training and services to assist you in implementing improvements.
AAI is for MPulse customers who want to get more out of their implementation. It’s an ideal option for “rebooting” a waning program or finding ways to squeeze more efficiency out of an already successful one.
Assured Implementation Program (AIP) Datasheet
Putting a CMMS/EAM solution in place can seem like a daunting task.
The MPulse AIP is specifically designed to accelerate your software implementation and reduce your rampup time.
By combining business process consulting with software implementation and a custom-designed training curriculum, the MPulse AIP minimizes disruptions and helps you achieve a faster return on investment.
This comprehensive initial training program provides pre-training data import and configuration consulting as well as customized on-site training.
Discover how AIP gets you through planning, data migration, installation, training, and “go-live” day.
MPulse Maintenance & Support Program Datasheet
How will outdated software affect your organization?
What if there’s a glitch and you don’t have access to technical and usability support?
You’ll end up paying for updates and services as you go. It’s inefficient—and expensive.
There’s a better way.
A subscription to the MPulse Maintenance and Support Program (MSP) partners you with a professional support team. Plus, it gives you the latest tools, free training, and software updates to keep your MPulse Software optimized, and your organization on track to reach its CMMS goals.
Application Hosting Service (AHS) Datasheet
You’re busy focusing on the maintenance of your organization’s critical assets.
You don’t have time to worry about buying, setting up, and maintaining servers to run your maintenance software, too.
MPulse’s Application Hosting Service (AHS) takes that burden off your hands.
Our professionally managed cloud hosting environment ensures your MPulse database is always optimized for fast performance, always backed up, and available when you need it.
Even better, AHS is always free for customers with an active MPulse Maintenance and Support Program (MSP) subscription.
MPulse Standard Implementation Program
It Takes More Than Software The MPulse Standard Implementation Program provides hands-on instruction designed to help new users of our software get quickly up to speed. Many companies use MPulse Standard Implementation Program to support their train-the-trainer programs, so your MPulse super users are ready to teach the rest of your team. Remote or On-Site Instruction Available with your choice of either remote or on-site instruction, MPulse SIP provides instruction on skills necessary to successfully navigate, configure, and use your MPulse implementation. Work with MPulse trainers to review maintenance management best practices and then apply these practices to your MPulse implementation to meet your organization’s CMMS goals. MPulse Standard Implementation Program covers all MPulse editions, and can be attended by as many of your personnel as you deem necessary. Benefits of MPulse Standard Implementation Program Live instruction Highly interactive Remote or on-site instruction Real-world scenario discussions Great value Training Topics System specifics Work order management Scheduled maintenance management Setup system Inventory management Reporting Go Live A successful maintenance management program requires more than just great software. You need well-trained people who know how to use it, and you need a solution set up right to work with your company’s assets and business processes. MPulse Standard Implementation Program can markedly accelerate your success. Contact us to get started. Cancellation Policy MPulse strives to conduct training sessions as scheduled, but we are occasionally forced to cancel for reasons beyond our control. MPulse reserves the right to cancel when these things occur. We make every reasonable effort to notify customers as soon as possible. Cancellation & Rescheduling Policy See our Services Policies at https://mpulsesoftware.com/mpulse-service-policies.
MPulse Basic Implementation Program
It Takes More Than Software Our online Basic Implementation Program provides maintenance best practices and instruction for MPulse, while also incorporating your organization’s specific maintenance management needs. An experienced MPulse engineer helps finalize the engineering and setup of your MPulse database. Work with MPulse engineers and consultants to review maintenance management best practices and then apply these practices to your MPulse implementation to meet your organization’s CMMS goals. MPulse brings 60 collective years of best practices for engineering successful implementations. You’ll receive three days of structured time, scheduled at your convenience, with an MPulse consultant, who will help you configure key areas of your system. Your MPulse consultant will help you with defining your unique global fields, dropdown lists, and customizations to increase ease of use, organizational integration, data integrity, and reporting accuracy. MPulse Basic Implementation Program will assist new customers with a database structure that is prepared to meet workflow and reporting goals. Training Topics This online course covers: Day 1: Planning meeting to discuss goals and articulate a successful implementation, review data, begin engineering database Day 2: Fundamentals Walk-Through Sessions Day 3: Finalize engineering and setup of database Key Benefits Focused instruction away from day-to-day operational demands Defined attendee participation Highly Interactive Real-world scenario discussions Exposure to multiple industry usages No travel costs Great value Cancellation & Rescheduling Policy See our Services Policies at https://mpulsesoftware.com/mpulse-service-policies.