Knowing Your Stakeholder: Senior Managers
Senior managers, like your boss and their bosses, are some of the first stakeholders to consider when it’s time for new CMMS software. Their support can speed up the approval process. However, their refusal can bring it to a screeching halt. Remember, your expectations and management’s expectations may not align. They’ll be looking for different information and outcomes, so you’ll also need to take that into consideration early on in the process. Count on your company’s senior managers to care how CMMS will affect the organization’s numbers—especially the ones important to them. You need to show them how new software will impact performance in a positive direction. Help Them Hit Their Numbers Senior managers are responsible for coordinating resources (assets and personnel) toward the achievement of quantifiable goals. If your senior managers are doing their jobs well, they’ll primarily be concerned with “hitting their numbers.” Depending on their level or their title, those numbers could include any of the following: Units produced Savings generated Revenue generated Net gain in productivity Quality (measured in various ways) Cycle time Luckily for you, CMMS software offers benefits in all of these areas. What you need to do is show them how. Start by Asking But, how can you satisfy their specific demands—without having to earn an MBA—before you search for software? Simply ask. Sometimes just making the effort to find out what’s most important to them will be enough. Additionally, you’ll likely come away from the discussion with a much clearer idea of the reports they’ll want from a maintenance software solution. A few good questions to start with: What key business metrics do you watch most closely? What top three things would you want to achieve with a new CMMS? How would you like to improve company performance? Does the product need to include certain reports? Once you have an idea about what your senior managers need, consider how your new maintenance software can help them. Prep Your Pitch When it’s time for your pitch, be prepared to answer questions, like… How much will it cost? Provide some estimates and options from vendors that provide a ballpark figure. Don’t forget to also include training and support options. Your answer to this question will set up your ability to show the financial benefits. What are the benefits? Focus on the benefits to senior management. Outline how CMMS software can provide quantifiable advantages to solve organizational issues. Directly address their needs, per your earlier conversation with them. Who will be in charge? Explain who will take the lead on this project, and any other stakeholders required. Be up front about the input you’ll need from internal departments—from accounting to IT to legal. Have a plan in place to consult with each one. How long will it take? Start with a basic schedule. Outline the benefits of using implementation services, where CMMS experts guide your organization through the process. The time savings often pay off, resulting in a faster and more thorough implementation with fewer disruptions. Are there other options? There are always options, including simply not doing anything at all. Explain why those other options aren’t better or come with significant drawbacks. Relate the disadvantages of those other options back to the problems they need to solve. How will it affect other stakeholders? Identify all the stakeholders who might be impacted by this purchasing decision. Develop a plan for getting everyone on board. Show how you will appraise, document, and address each stakeholder’s needs. What problems will it solve? Point to real-life examples of how a CMMS solves specific problems, both in maintenance and in other business processes. They’ll see what’s really at stake when they can see how CMMS software can provide solutions. How will it affect other business processes? Look at possible benefits, disruptions, and use cases for business units outside maintenance. Also, consider if the CMMS can be easily connected to the other technology your organization uses, like accounting systems. When will it provide results? Outline a realistic timeline for your managers to see results. MPulse estimates that successful CMMS implementations typically return 3 to 5 times the initial investment in less than three years. What are the risks? You’ll always have risks with big projects. These risks include security, data integration, training, support, scalability, personnel turnover, productivity, and more. Show that you understand those risks and how to mitigate them. The key to software success is managing the change that new technology brings. Remember that senior managers are people, too. Consider how helping them achieve their goals will make them look good. As a result, you’ll offer motivation for them to nurture and support your CMMS implementation efforts. Have questions? Need help finding answers? One phone call or email to MPulse can get you started. Contact us. Get a Free Custom Quote
How Your Maintenance Team Can Get the Most Out of Your Part Inventory Management Software
Like many maintenance professionals, you’ve decided it’s time to start or expand your part inventory management system. However, you want to get the most out of your investment. So, what should you do to get started? Meet yourself where you’re at. Just Getting Started Maybe your organization doesn’t do any part inventory management for maintenance. Your techs simply order the parts they need when they need them. Maybe they also buy an extra one, which usually sits on the shelf, forgotten and unused. Hey, you aren’t alone. Lots of organizations have worked that way for decades. If this scenario sounds familiar, it’s time to start with the basics. For example, use parts inventory management software to create simple records of inventory items that let you track and report on consumption of those items. That’s it! You’ve just started an internal inventory control management system. Congratulations! Make It Even Easier As easy as that sounds, maintenance parts inventory software can make it even faster with barcodes and scanners. Scan the part. Scan the asset. That’s how long it takes to link inventory to a new or existing work order record. This system also lets you enter inventory items as they arrive and automatically track who is performing work. Even with these simple workflows, your organization will save time and eliminate errors by reducing tedious data entry. Additionally, your team will be able to identify needed parts faster. You’ll also save money by reducing inventory shrinkage and bloat. Take Inventory Management to the Next Level Maybe you already have a system of inventory control management in place. However, you can improve your return on investment by taking your inventory control management to the next level. Parts inventory management best practices outline advanced inventory control features to track stocking levels, reorder points, storage locations, and supplier information. You also can track various units of measure for a single inventory item. For example, you might purchase oil by the barrel, but use it by the quart. Now you are playing in the big leagues. Your inventory management software is helping you prevent time- and money-wasting problems like running out of parts, searching for lost parts, or duplicating inventory you didn’t know you had. With advanced inventory control features, you’ve moved your organization from being reactive (ordering parts as needed) to proactive—where your inventory and parts data help you forecast, manage, and monitor inventory. Inventory Shopping Cart If you want to make inventory management a snap, the MPulse Inventory Shopping Cart allows you to check parts and supplies into and out of inventory using an online shopping cart. Quickly link items and their unit costs to work orders and assets using this intuitive shopping cart system, helping your team track and report on consumption of those items. MPulse Inventory Shopping Cart serves as your virtual stockroom manager by allowing your team to easily scan parts in and out of stockrooms with a mobile device or barcode scanner. Faster inventory check-in/out with the MPulse Inventory Shopping Cart can make your operation more efficient, saving money and time for both your employees and your organization. You’ll always have an accurate count of all the parts coming and going, and you can quickly link them to the associated work orders and assets. MPulse Inventory Shopping Cart can make your operation more efficient, saving money and time for both your employees and your organization. You’ll benefit from… Faster inventory check-in/out Accurate counts of all parts and inventory Ability to quickly link parts to the associated work orders and assets Documented records of inventory items Tracking and reporting capabilities Data-Driven Decision Making Whatever system you use, you now have easy access to the information you need to make important decisions. As a result, your organization can save time and money by improving tracking, stocking, ordering, and inventory processes. When an emergency arises, easy access to part inventory data gives you critical information for making cost-efficient decisions. Additionally, parts inventory management reports give you the high-level picture you need. You can accurately assess how your department is functioning and where you might make changes to improve. With solid data and easy-to-read reports, you can make good decisions based on hard evidence. As a result, you can manage your maintenance department effectively and efficiently. Sometimes maintenance professionals worry about the effort involved in implementing an inventory control management system. However, the gain far outweighs the pain. CMMS software is the best tool you have for gathering, analyzing, and reporting data about your maintenance operations. Let the power of parts maintenance inventory software do the hard work, and you’ll see the rewards. Contact us to learn more or get a free trial!
Do You Need Repair Part Inventory?
Long-time maintenance professionals know the challenges involved in parts and inventory management. Commonly, technicians simply ordered their own parts as needed. Maybe they even bought an extra one, which usually sat on the shelf, forgotten and unused. However, that system leaves a lot to be desired. Particularly when you need to improve uptime for both operations and facilities under challenging business conditions. Maintenance teams of all sizes are investing in systems for managing repair parts. The benefits of repair part inventory for maintenance tasks will pay off in multiple ways. Part Lead Times Lead times become problematic when a key part for a vital asset isn’t available when needed. Many organizations realized the importance of part inventory management for maintenance when they started experiencing recent supply chain issues. Suddenly, limited supplies made it hard to get basic necessities, not to mention vital parts. Repair part inventory with CMMS software helps maintenance departments control stock based on need and availability. As a result, you’ll find right parts on the shelf. However, you also can minimize other parts that are used less frequently. For example, if a critical part has a three-week lead time, you can adjust stocking levels to make sure it is available when you need it. Inventory control tools also can enable coworkers to reserve certain parts. That ensures the right parts are available for a particular job. You can also track issue quantities for situations where you only have one part on hand when the job takes two. Capital Expenditures A lot of capital sits in your stockroom. Yet an efficient parts inventory management system is consistently one of the most overlooked parts of maintenance management. What many don’t realize, however, is you can get your fastest return on investment (ROI) by implementing inventory control management software. Maintenance parts and inventory software can help you prevent time- and money-wasting problems like running out of parts, searching for lost parts, or duplicating inventory you didn’t know you had. You also can identify where parts or materials are stored, making it quicker and easier for staff members to find them and preventing duplicate orders because someone didn’t look in the right place. That also helps you track inventory loss or shrinkage, as well as identify slow-moving parts that might be surplus and need to be returned to the vendor. Documentation and Record Keeping Using parts inventory management best practices, you can identify where parts or materials are stored. That makes it quicker and easier for staff members to find them and prevents duplicate orders because someone didn’t look in the right place. You also can use barcodes to make it easy to scan parts in or out. Maintenance inventory software can track shipments, vendor performance and warranty information. That helps you control capital outlays on unused or underused parts and materials. Additionally, you can automate cyclical inventory counts, reducing the man hours needed and ensuring the parts or materials in the system are actually sitting on the shelf or in the parts bin. Cost Savings Your organization can save time and money by improving tracking, stocking, ordering, and inventory processes. Part inventory management for maintenance repairs can help quickly identify what you need for which piece of equipment. When an emergency arises, this information also provides critical data for making cost-efficient decisions. With maintenance inventory software, you’ll know stocking levels, reorder points, storage locations, and supplier information with just a click. You can also track various units of measure for a single inventory item. For example, you might purchase oil by the barrel, but use it by the quart. Part and inventory management for maintenance is a hot topic for maintenance management. CMMS is the best tool you have for gathering, analyzing, and reporting data about your maintenance parts for inventory management. Contact us to learn more. [related-content] Get a Free Custom Quote
Knowing Your Stakeholder: Procurement
Your procurement department holds the key to the paperwork that will make your maintenance software a reality. They want you to “follow the process” when purchasing CMMS software. While your stakeholders in the procurement process won’t use your maintenance software, they offer instrumental guidance in how to purchase it. You need to understand the processes and lead times required by procurement early in the stakeholder management process. Company standards dictate procurement and contract management for software, usually with processes set by the accounts payable section of your accounting department. The procurement process includes the preparation and processing of a demand as well as the end receipt and approval of payment. The rules also define spending limits. Let’s talk about the relationship between procurement and maintenance managers. How Do I Follow the Process? A common concern for procurement managers in the software buying process is whether or not you know the administrative steps to follow. Familiarizing yourself with how the purchasing process works will avoid delays and bureaucratic roadblocks. You want to take “red tape” and turn it into “processed paperwork.” Start by identifying the right person or persons to talk to. Ask direct questions like… What are the key things you need to understand? Which forms do you need to fill out? What “gotchas” do you need to avoid when filling out the forms? How does procurement issue a purchase order from your company to the software vendor? What’s the lead-time from purchasing decision to issued order? Take notes and make sure you understand the details of the process. And if they took the time to explain it to you, take the time to follow the steps. What Else Can I Do to Help with Procurement? It doesn’t hurt to get to know the people in this department early in your search for software. An established relationship and a proactive approach may save you weeks when it’s time to actually make the purchase. Get on procurement’s bad side, and you may wait a year before seeing your purchase order. It’s highly likely that your maintenance team already has a relationship with your procurement people. Maintenance and procurement go hand in hand, given the costs of maintaining equipment and purchasing parts and inventory. Sometimes procurement also runs the request for proposal (RFP) or request for bid (RFB) process, which is another area where your two departments might work closely together. Like all stakeholders in the CMMS buying process, a thorough understanding of your procurement department’s needs will make it easier to turn your maintenance software dreams into reality. Have questions? Need help understanding the stakeholders involved? Contact us. We’re here to help. Contact Us Today!
Signs Your Company Is Ready for Predictive Maintenance
We’ve discussed why you might not need a predictive maintenance program, and how to do it right if you do. But, how do you know if your company is ready for a predictive maintenance strategy? Start by looking for these signs your company is ready for predictive maintenance. Sign #1: An Effective Preventive Maintenance Program If your company already uses effective preventive maintenance, then you might be ready for a step up to a predictive maintenance solution. An effective preventive maintenance program is the first step in maintenance management. When a maintenance team establishes and regularly performs PM tasks that contribute to the upkeep of assets, an organization may be able to sidestep serious problems that arise as a result of neglect. Additionally, it can delay more expensive maintenance. Preventive maintenance software will generate an automatic schedule of PM tasks. As a result, it’s simpler to follow the manufacturer’s guidelines. These schedules and inspections also help spot issues before they occur. Maintenance intervals can be scheduled based on time, operating hours, or part condition—triggering a work order just before the point when system inefficiencies or failures begin to occur. An effective preventive maintenance program gives you the foundation you’ll need for predictive maintenance tools. Sign #2: Good Inventory and Parts Management Much like preventive maintenance, inventory management is another key element of advanced maintenance management. The biggest benefit of parts and supplies inventory management is controlling your cost of maintenance. You also can get your fastest return on investment (ROI) by implementing inventory management. That’s because for most organizations, a large portion of capital sits in the stockroom. Parts and supplies inventory management helps your organization save time and money by improving tracking, stocking, ordering, and inventory processes. With effective inventory control and parts management, you prevent time- and money-wasting problems like running out of parts, searching for lost parts or duplicating inventory you didn’t know you had. Most importantly, when an emergency arises, this information provides critical data for making cost-efficient decisions. Inventory management is a hot topic in maintenance management, and it can be tricky to implement. If your company is already streamlining its inventory management processes, you’ll be prepared for the next steps involved with a predictive maintenance program. Sign #3: Advanced CMMS Features If you’ve moved beyond the basics and started implementing advanced features in your CMMS software, you can likely upgrade to the features needed for predictive maintenance solutions. In addition to preventive maintenance and work order management features included in CMMS software, advanced features might include things like advanced reporting, purchase requisitions, cost center tracking, data integration, and condition-based maintenance. Predictive maintenance technology also requires some advanced software features. If your organization is already working with similar tools, you’ll be ready for the technology involved. Sign #4: Use of IoT Devices The Internet of Things (IoT) is changing the way maintenance professionals collect asset information and exchange data with other systems. If you’re using, or are planning to use, IoT devices, you’re likely moving towards a predictive maintenance strategy. Predictive maintenance software supports data collection from IoT devices by analyzing real-time readings so maintenance teams can react faster. The combination of the IoT and CMMS software helps maintenance technicians spot issues and prevent more serious breakdowns and repairs. Data from the IoT helps with… Improved scheduling and less unplanned overtime Accurate tracking of spare parts and inventory More accessible information on asset conditions Clearly defined benchmarks As things all around us are outfitted with sensors to communicate what’s happening within and around them, this valuable data has the potential to shape your maintenance team’s productivity and efficiency. Predictive maintenance software is the next step on this journey. Sign #5: Training Plan We’ve talked about the importance of training in maintenance. And, it’s true for predictive maintenance tools as well. Most predictive maintenance software use technology like infrared thermography, vibration analysis, or lubrication analysis. To be successful, a comprehensive predictive maintenance program must include monitoring and diagnostic techniques. You’ll need to evaluate the resources you’ll need, assign roles and responsibilities, and provide education and training. Investing in predictive maintenance tools without training your people to use it is penny-wise and pound-foolish. Some stakeholders may need more direction than others, so plan accordingly. If you need help, start by calling our industrial technology experts at (800) 944-1796 (USA and Canada) or +1 (541) 302-6677 (outside of USA and Canada). We’re happy to share our secrets to success. Planning your strategy for implementing predictive maintenance software can feel overwhelming, but MPulse is here to help. Contact us. We’ve worked with our customers, both large and small, to integrate predictive maintenance technology in their maintenance operations. We’ll get you where you need to be at a pace that works for you. Get a Free Custom Quote
How to Do Predictive Maintenance — The Right Way
Not all organizations are ready for predictive maintenance software. However, some companies are. If you’re one of them, then here’s how to do it the right way. Step 1: Get Your Stakeholders on the Same Page The first step requires digging deep on the meaning of predictive maintenance before you get started. It will prevent a lot of confusion down the road, because people will define it differently. Some people define predictive maintenance as the analysis of how long an asset will last using one or many types of measurement. A classic example is electrical transmission grids. Engineers analyze detailed information about equipment failure rates, so they can program software to predict when similar assets will fail in the future. Others describe predictive maintenance as gathering data on the actual condition of equipment to determine when maintenance is needed. You might also hear it called condition-based maintenance (CBM). CBM tools and CMMS software can analyze how the asset is working—maybe by measuring operating temperature or oil viscosity, etc. This data helps spot signs of potential problems, and then CMMS software sends alerts before breakdowns occur. CBM allows you to track meters and gauges on assets, and to trigger work orders at specific points. Because CBM monitors an asset’s real-time condition, there’s a predictive element to it (hence, the confusion). Step 2: Identify Your Goals Define your long-term goals for predictive maintenance solutions. Decide where they can translate into significant operational improvements for your organization. Some examples include… Less downtime Fewer repairs and lower repair costs Longer asset life A more comprehensive view of asset health for better maintenance planning The opportunity to use staff more effectively and efficiently by focusing them on the assets that really need attention Pick one or two long-term goals, and then write down your questions about how predictive maintenance tools can help you get there. Also, determine the obstacles you’re facing. These questions can be general or specific, and they’ll serve as the basis for the next step. Step 3: Create a Pilot Program Select 1-5 assets to form a pilot predictive maintenance program. These assets should be key elements of your operations—ones that will have an impact on uptime, operations, and production. These assets should have conditions that can be monitored for performance, and any changes should be observable in the data to prevent failure. Build predictive maintenance strategy around these assets first, investing in the right hardware and software to monitor the elements that you want to watch. Determine what sensors you’ll need to determine any changes to the condition of that asset, such as… Oil viscosity Vibration Radiography Motor circuit analysis Thermography Ultrasound Laser interferometry Electrical condition monitoring Electromagnetic measurement Work closely with your CMMS vendor to integrate the data with your software to evaluate current conditions of critical assets and when failure may occur. Repeat these processes to improve your predictive maintenance program as you collect more data. Step 3: Train Your Team Training your team is so important, we’re including it as a separate step. Investing in predictive maintenance tools without training your people to use it is penny-wise and pound-foolish. Different users will need to learn different things about the process. Management will need more information about data and reporting functions, whereas technicians need to focus on how predictive maintenance solutions can help with repairs. Some stakeholders may need more direction than others, so plan accordingly. Training directly impacts your success—and your bottom line. It’s the real secret to predictive maintenance success. Step 4: Start Asset Monitoring Things are getting exciting now. Your sensors are working and sending data to the cloud. Your predictive maintenance software is analyzing this data and creating reports and insights. Now you should be able to… Monitor multiple meters (e.g., revolutions, psi, hours) on a single asset Specify multiple conditions, triggers, and responses Automatically generate work orders based on specified triggers Use data analysis tools to identify potential problems Set up automatic notifications Produce status reports and documents Take time here to evaluate how things are going. Make changes as necessary. While you may be tempted to start expanding your predictive maintenance strategy rapidly, the long-term benefits of making improvements early will pay off later. Step 5: Expand Your Predictive Maintenance Strategy Now, you’re at the point where your predictive maintenance tools are running pretty smoothly. Start expanding it to other key assets by choosing another 1-5 and repeating the process. If you’ve done your due diligence, you’ll be able to expand more quickly now. Establishing a predictive maintenance solution can feel overwhelming. But there’s no better source of valuable information than real-world experience. Also, take advantage of other people’s experience to make your own journey a little smoother. You can start by calling our predictive maintenance technology experts at (800) 944-1796 (USA and Canada) or +1 (541) 302-6677 (outside of USA and Canada). We’re happy to share our secrets to success. Planning your strategy for implementing predictive maintenance software can feel overwhelming, but MPulse is here to help. Contact us. We’ve worked with our customers, both large and small, to integrate predictive maintenance management technology in their maintenance operations. We’ll get you where you need to be at a pace that works for you.
Why Your Company Doesn’t Need Predictive Maintenance
We’ve all been in situations where technology exceeds our needs. Do you need a refrigerator that tells you when it’s low on milk? It’s a cool feature, but it’s providing a solution to something that may not be a real problem. And the cost of that cool feature may be more than it’s worth to you. In a similar vein, organizations need to determine when technology will pay off—and when it’s simply not what they really need. That’s often the case with predictive maintenance. Don’t get us wrong. Predictive maintenance sounds cool. Want to know when your industrial machinery starts to break down and fix it before it actually fails? Sign us up. But if you’re not a Fortune 500 company, the payoff of such precise monitoring doesn’t pencil out when you consider how much infrastructure you need for predictive maintenance. Cost of Predictive Maintenance One of the biggest problems with predictive maintenance—and the top obstacle to implementing it—is the cost. Predictive maintenance requires a combination of gauges, meters, or other measurement techniques like infrared thermography, vibration analysis, or lubrication analysis. Plus, you need to store the data in CMMS software. And, it requires some technical knowledge to use it correctly, so factor in consultants and training costs. Like any business investment, you need to calculate the return on investment (ROI) to determine if the cost will pay off in the long run. Note that predictive maintenance is gaining more attention as organizations want sensors on key assets and use the power of the Internet of Things (IoT) to collect the data to feed into their CMMS software. CMMS combined with IoT is an excellent way to help maintenance teams to foresee asset failure and proactively perform maintenance. But you don’t need predictive maintenance to benefit from IoT data. Related: What Maintenance Teams Need to Know about the Internet of Things (IoT) Time Required to Set Up Predictive Maintenance Money isn’t the only thing that might not pencil out in favor of predictive maintenance. If there’s one thing that’s in short supply around the maintenance department, it’s time. Implementing predictive maintenance requires time to research solutions, convince management, overcome concerns and obstacles, buy equipment, set it up, test it, train employees, and much more. Again, if you don’t have that time, predictive maintenance isn’t for you. Start with Preventive Maintenance It turns out “predictive” means different things to different people. A lot of customers say “predictive maintenance,” when they really mean preventive or condition-based maintenance. Preventive maintenance (PM) software is usually the right choice for small and medium-sized companies. It’s routine, scheduled maintenance performed to lessen the possibility of equipment or asset failure. Preventive maintenance software will generate a schedule of PM tasks, making it simpler to follow the manufacturer’s guidelines. These schedules and inspections help spot issues before they occur. Don’t Fall for Buzzwords It’s important not to get caught up with industry buzzwords. Instead, focus on the tried and true ways to manage maintenance. You can make the biggest difference with maintenance scheduling software and preventive maintenance strategies that can help… Reduce emergency downtime Monitor parts inventory Track warranty claims Decrease product quality issues Improve operations planning Promote safety Lengthen asset life cycles Reduce maintenance costs Predictive maintenance isn’t for everyone. And software for preventive maintenance or facility maintenance is the best place to start. Have questions? Talk to people who understand the challenges of maintenance. Contact us.
How CMMS Complements Your Organizational System
Organizations use a management system to achieve objectives. While these systems vary, they all include a set of policies, processes, and procedures for an organization’s operations like financial, production, quality, safety, regulatory compliance, human resources, etc. CMMS software provides a tool that can be used in any management system. Sometimes you’ll hear vendors claim their CMMS software will guarantee compliance with a specific management system, but that’s not really true. Instead, CMMS complements the system. However, the benefits of CMMS software can work for any management system. Some of the most common include… Lean Manufacturing Total Productive Maintenance Process Safety Management System Quality Management System Total Quality Management Six Sigma SAE Standard for Reliability Centered Maintenance Kanban Agile For example, your company might use the Lean Manufacturing system, which incorporates management principles to eliminate waste, optimize processes, cut costs, boost innovation, and reduce time to market. Maintenance plays a role in all of these principles, and CMMS software supports your team with Lean policies, processes, and procedures. For example, CMMS works in conjunction with the philosophy of Lean Manufacturing as it pinpoints areas where productivity can be improved, thereby helping eliminate waste. Why Use a CMMS Software Solution? CMMS software excels at tracking the details of your increasingly complex maintenance operation. CMMS also helps promote and maintain policies, processes and procedures with the features your maintenance team needs, including… Tracking employee health and safety information Documenting work procedures to make sure they are being followed Keeping production equipment safe and reliable Ensuring all safety inspections and tests are done properly and on schedule Determining when it’s time to repair or replace malfunctioning equipment Documenting work orders and preventive maintenance on key assets Creating reports for audits and other regulatory compliance needs Archiving work and asset history Storing employee training and certifications Tracking incidents Enabling user-defined permissions, access, and login control Supporting electronic signatures with limited access to a specific signature field to enter approval The advantages of using CMMS software benefit organizations in multiple ways that contribute to management objectives. For example, CMMS offers financial benefits by efficiently scheduling and tracking preventive maintenance tasks on your critical assets. Your CMMS system also notifies you in a timely manner when these services are due, so your team is on top of it. Additionally, staying current on your PM services helps your assets work better and more efficiently for longer—saving money and energy as well as reducing emissions along the way. Waste reduction is another big area. For example, you can reduce material waste by improving the tracking of purchase orders and inventory. Knowing exactly what you have on hand prevents over-ordering and stocking unneeded parts or materials. Not only do you prevent waste of inventory, but you also save the energy needed to transport and store unnecessary stock. Additionally, when you start using electronic records and mobile devices for work order management and inventory management, you reduce the use of office supplies like paper and ink. Regulatory Compliance Even if your organization doesn’t follow a specific management system, everyone must work with guidelines from regulatory agencies. CMMS also offers operations benefits that can help organizations maintain compliance with agencies such as … OSHA ISO FDA FAA USDA CMMS software provides a reliable central repository for your maintenance and safety data. That’s why CMMS software is the right solution to help companies cope with complex guidelines from their industry’s regulatory agencies. With CMMS, you’ll have a traceable history of completed maintenance tasks and documented policies. Then, you can prove that you’re acting in accordance with an agency’s guidelines. Have questions? Contact us. We’re here to help.
How to Pitch CMMS Software to Your Boss
You know you need CMMS software. But your boss isn’t so sure. So, how do you get them on board? Starting by considering how to help them achieve their goals. It will make them look good, and it will motivate them to nurture and support your CMMS implementation efforts. What Does Your Boss Need? For maintenance workers, getting the job done means checking things off the list. The value of the work is a job completed. Executive managers, however, think about costs versus benefits. The value of the work is the return on investment (ROI) for the organization. Managers are responsible for coordinating resources (assets and personnel) toward the achievement of quantifiable goals. If your senior managers are doing their jobs well, they’ll primarily be concerned with “hitting their numbers.” Depending on their level or their title, those numbers could include any of the following: Units produced Savings generated Revenue generated Net gain in productivity Quality (measured in various ways) Cycle time Count on your company’s senior managers to care how CMMS will affect the organization’s numbers—especially the ones important to them. They’ll need assurance that the new software will impact performance in a positive direction. What is the Pain Point? When you purchase or upgrade CMMS software, you always have a problem, or a pain point, that you’re trying to solve. Your boss has pain points too, but they may be different. Usually, the catalysts for change fall into one of four pain points: Functional: A functional pain point occurs when an existing system isn’t delivering on a core maintenance-related function. Technological: A technological pain point occurs when the system you’re currently using is no longer a match for the way you need to conduct the management, execution, and tracking of maintenance. Organizational: Organizational pains are ones that “roll downhill” to you from other places in the organization. You inherit them from someone else who’s feeling pain and requires you to fix it. Scalability: Scalability pains are driven by organizational growth, which causes you to make system and process changes. You probably know your pain points, and you may have more than one. But your boss may have different pain points. The more specific you are about the problem, the easier it will be to find the right solution for both of you. How Can CMMS Help? So how can you satisfy their specific demands—without having to earn an MBA? Simply ask. Sometimes just making the effort to find out what’s most important to them will be enough. And you’ll likely come away from the discussion with a much clearer idea of the reports they’ll want from a maintenance software solution. A few good questions to start with: What key business metrics do you watch most closely? What top three things would you want to achieve with a new CMMS? How would you like the CMMS to improve company performance? Does the product need to include certain reports? Using that information, ask yourself how your boss is likely to be affected—and how they might react to the coming changes in systems or processes. A little time thinking about “why” will go a long way towards getting support from your boss. When you find the right CMMS software for your team, you’re on your way to creating an efficient and productive maintenance department that can cope with the constant change of modern maintenance. And that’s the bigger goal of every manager. Contact us to learn more about how MPulse can help your organization. Get a Free Demo! [related-content]
Decide which CMMS Digital Licensing Fits Your Business
When you purchase CMMS software, you’ll need to buy a certain number of user licenses for the people who will use it. But there’s more than one type of software license. Deciding which CMMS digital licensing fits your business is crucial. Here’s what you need to know about CMMS software licensing. Per-Seat Licenses Not so long ago, most organizations sold “per-seat” licenses. Each person—or seat—needed one license. Five people needed five licenses… ten people needed ten licenses… and so on. And you needed more licenses for casual users who only needed access on a sporadic basis. It was a simple system, and it worked fine when software was installed on individual desktop computers with minimal connectivity. But it’s not as effective for our modern world. Organizations now want the benefits of cloud technology and the ability to access software from multiple devices or locations. They don’t want the administrative hassle of buying licenses when an employee leaves or a device is added. Concurrent Licensing Concurrent user licensing is a newer approach with the potential to save you money. The number of concurrent licenses you need is based on the number of users accessing the software at the same time. For example, if you have a maintenance team of 25 techs who all need CMMS software licenses, you’d have to buy 25 licenses under the per-seat licensing plan. But concurrent user licensing offers more flexibility. Say seven of those techs worked the night shift, while the rest were on the day shift. You’d only need 18 licenses because the night shift won’t be using the system at the same time. If someone leaves and you hire someone new, you don’t need to buy new licenses because the number of users accessing the software at the same time hasn’t changed. Concurrent software licensing offers some big benefits for busy maintenance departments, like… Flexibility for light or infrequent users to access the software without having to purchase more licenses Easy access the software from different devices and locations Improved historical documentation or archiving by retaining legacy user information Faster implementation for new users Improved cost effectiveness with fewer licenses When purchasing concurrent licenses for CMMS software, you’ll need to calculate how many people will need concurrent access. If you buy too few, some employees won’t have access when they need it, slowing their productivity. If you buy too many, you’re paying too much for access you won’t need. Maintenance departments tend to prefer concurrent user licensing because it’s far more cost effective and flexible, particularly for organizations who have employees on different shifts or in different time zones. All digital licensing options are not equal, so it’s important to understand what you’re really buying—and how you can save some money and a lot of time. We are here to help you decide which CMMS digital licensing fits your business best. Contact us to learn more about how concurrent licensing can help your maintenance operations. Get a Free Custom Quote