Give Your Organization a Competitive Edge with Maintenance Management Software
Recently I had a meeting with Ted, a long-time MPulse user and maintenance manager for a medium-sized manufacturing company. Like so many others, Ted’s organization recently found itself fighting for market share as the competition lowered their prices—forcing his company to do the same. Ted’s bosses started looking at every expense to keep the company competitive. Maintenance teams get a lot of questions when company officials look at costs because they keep the organization’s major assets running—production equipment in Ted’s case—which is a big line item on a balance sheet. As they looked for ways to save money, Ted’s bosses wanted hard data on maintenance costs and asset productivity. Management Asks Tough Questions While Ted’s managers understood that cutting back on maintenance can be counterproductive, they also needed to see the dollars were spent wisely. Ted’s management team began looking closely at maintenance staffing levels and overtime costs. They wanted to know when it was more cost effective to repair an asset or replace it. They asked questions about the biggest repair parts expenditures and wanted ideas to improve inventory control management. This phenomenon is increasingly common in the maintenance world. It’s called data-driven management, which means decisions are made based on reliable data, instead of perceptions or assumptions. CMMS Provides Solid Answers CMMS software is the best tool for gathering, analyzing, and reporting on maintenance data. In just minutes, Ted created reports using his MPulse CMMS data to show how his department was functioning and where they might make changes to improve. Because Ted’s managers could see the numbers in front of them, the changes they made helped the maintenance team become more efficient—and the company more competitive. They invested in the areas where the savings were clear, and it paid off. Ted’s company is stronger than ever. Maintenance Contributes to the Bottom Line When Ted shared his experience with me, he mentioned something else that I found interesting. After reviewing Ted’s reports, his management team began to see the maintenance department in a different light. Company executives could clearly see the value his maintenance team brought to the organization, and respect for his department grew. That made it easier for Ted later when he needed to get approval or support for his projects and ideas. It’s likely your maintenance team is experiencing a similar situation, or it will be soon. With solid CMMS data and easy-to-read reports, your organization can make good decisions based on hard evidence, which will improve its ability to compete effectively and efficiently. And that’s something that works to everyone’s benefit. Contact us for more information.
How HVAC Maintenance Can Save Money and Energy
Guest blog from the BP Group One of a facility manager’s most important assets is the heating, ventilation, and air conditioning (HVAC) systems that regulate temperatures and maintain air quality for comfort, safety, and healthy working environments. If you aren’t proactively maintaining your HVAC system, you’re likely wasting both money and energy that can be put to better use. Regular maintenance ensures your HVAC system is running efficiently. Typically, the maintenance technician will… clean the filters clean the ducts clean the coils lubricate moving pieces calibrate thermostat settings inspect pipes and drains check electrical connections perform other tasks as outlined by the manufacturer. With CMMS software, facility managers can easily keep track of everything that needs to be done—scheduling maintenance jobs, recording maintenance history, prioritizing tasks, and more. What’s at Risk if You Don’t Schedule Regular Maintenance Checkups? If you choose to ignore HVAC system maintenance, you’ll end up purchasing a new one sooner rather than later. An HVAC system usually has a lifespan of 15‒20 years, but if it’s not cared for properly, it could fail sooner. Scheduling regular maintenance checkups will prolong the life of your HVAC system and save you money. If there is a business inside the building—such as a movie theatre or hotel—sales also are at risk. When an HVAC system starts to fail, the building’s temperature will likely be too cold or too hot. If customers aren’t comfortable inside the building, they may choose not to return. Depending on location, HVAC maintenance also should include winterizing. For example, failure to insulate HVAC pipes properly can result in frozen pipes and leaks, another costly repair. How Does HVAC Maintenance Save Energy? According to FacilitiesNet, HVAC maintenance results in 15‒20 percent savings in energy. Below are some ways regular maintenance helps save energy. Regular maintenance allows the HVAC system to run smoother, so the moving parts need less energy to keep it going. Maintenance for outside air dampers, which let in outside air for cooling, ensures the dampers are not allowing more air in than needed, thereby using more energy to condition that extra air. Replacing an old system with an energy-efficient system, such as one with an ENERGY STAR rating, will use less energy over time. Facility managers shouldn’t wait for HVACs to fail; they should be taking preventative measures to avoid problems. Guest-blogger Bio: The BP Group is a leader in the HVAC Maintenance, HVAC Mechanical, Service and Building Technology Industry located in Glendale, NY.
Five Ways CMMS Can Make a Facility Manager’s Job Easier
I recently had coffee with my long-time friend and customer, Teresa, who’s a facility manager for a major university. Talking to Teresa reminded me how facility managers are constantly pulled in different directions, and prioritizing is complicated. “How do you keep on top of everything?” I asked her. “The biggest challenge is we’ve had to really tighten our security measures in the past 15 years,” she said. “That means a lot more paperwork. Honestly, I don’t know how we’d do it without our MPulse CMMS software. It makes all the difference.” I blushed a little here, but I asked her: “How does CMMS software make your job easier?” Teresa listed off these five ways… 1. Systems Integration: Teresa’s organization is a large, state-run institution, so she needs to share information all the time. Her MPulse CMMS software easily shares data with departments from purchasing to human resources to executive administration. Plus, it works both ways, so her CMMS software collects key data too. That means Teresa spends less time on paperwork and more time on her important tasks. 2. Flexibility: Teresa’s department has been an MPulse customer for years, so we’ve been there whenever they needed to upgrade, add licenses, or train new employees. Plus as the university has grown by adding buildings and assets, MPulse’s flexibility has enabled their CMMS software to grow with them—no matter how much the maintenance team’s workload has increased. 3. User Management: Teresa uses MPulse’s Role-Based Access Control (RBAC) extension module to manage her team and customers. That means her staff members or service requestors only see the records that are relevant for them. RBAC also helps Teresa with data security, making sure private information remains private. 4. Security: As Teresa mentioned, security has really ramped up in facility management. Teresa’s team uses MPulse Key and Lock Management to manage and track keys as well as authorized users, reducing the problem of lost or misplaced keys. At a glance, her team knows who has which keys out and when they are scheduled to be returned, so they spend less time searching for keys or following up with staff members. 5. Mobility: Maintenance doesn’t happen in the office. Teresa’s team uses MPulse’s adaptive interface and smart devices to report problems as they find them and capture data when they are working on the job. Best of all, her team members don’t need to come back to the office to get the next work order—they can see their work assignments wherever they are. I was pleased to hear how MPulse Software, Inc is making a difference for Teresa and her team. This business is about more than the bottom line. Helping people like Teresa do their jobs faster and more efficiently is a big part of what makes it satisfying to come to the MPulse offices every day. And the coffee’s not bad either.
MPulse Partners With Rivers of Recovery to Support Combat Veterans
In May of 2013, as part of its focus on giving back, MPulse Software, Inc began working with Rivers of Recovery, a national non-profit organization providing outdoor recreational rehabilitation programs to combat veterans. To date, MPulse has contributed over $2100 and more than 100 hours of volunteer time to help bring these valuable programs to veterans in Oregon and around the country. During September 2015, we were proud to once again support their efforts by helping host a veterans trip near Eugene, OR. This year’s trip, September 18-20, provided the opportunity for 5 veterans to enjoy 2 full days of fly fishing on Oregon’s famed McKenzie River, with guiding and accommodations provided by Eugene’s Caddis Fly Shop. All involved agreed it was a great experience. “I’m not even much of a fisherman,” said Vietnam-era Marine Corps veteran Marc Waszkiewicz, “and I really enjoyed it. It was good to be around other veterans and spend two full days in the sunshine listening to the symphony of waters around me. Really therapeutic.” Waszkiewicz, author of the recently published photo book 1000 Yard Stare, has long suffered from post-traumatic stress disorder (PTSD) and says he’s made it his mission to “learn all I can about therapies that can help veterans like me find relief from PTSD’s devastating effects. I’m impressed with what Rivers of Recovery is doing.” MPulse CEO Steve Brous weighed in, saying, “Giving back by working with groups like Rivers of Recovery is one of the most important things we do as a corporate citizen. MPulse supports a range of deserving non-profits through donations, and we grant our employees paid time off to volunteer, as well. I’m so glad we’ve gotten this opportunity to support our nation’s heroes through this terrific organization, and I’m looking forward to continuing and deepening our relationship with Rivers of Recovery.” Rivers of Recovery was formed in 2008 by Executive Director, Dan T. Cook, as a means to help combat veterans overcome the invisible scars of war. They employ medically-designed curriculum coupled with outdoor recreational activities to treat combat veterans suffering from PTSD, minor traumatic brain injury (TBI), stress, anxiety, and depression. To learn more about Rivers of Recovery or to make a donation, we encourage you to visit their website at www.riversofrecovery.org.
KISS Principle: Achieving CMMS Success is as Easy as 1, 2, 3
Yesterday I asked a new MPulse customer: “Jim, what’s keeping you up at night?” It’s same question I’ve asked our clients for years. Yet I’m still surprised at how often I get the same answer. Most maintenance managers say almost exactly what Jim told me: “Steve, I need to figure out where I start with this new CMMS software.” Jim isn’t alone. Many new CMMS users feel exactly the same way. The answer I gave Jim hasn’t changed much over the years either. The best way to start with a new CMMS is to follow the KISS Principle—“keep it specific and simple” or, more colorfully, “keep it simple, stupid.” The KISS principle maintains that most systems work best if they are kept simple rather than made complicated. Now Jim is a smart guy, like most maintenance managers I’ve met. But he’s overwhelmed at the thought of what he needs to accomplish—which is also true for a lot of maintenance managers. So how do we boil down a CMMS implementation plan to the simplest steps? Here’s what I suggest. 1. Focus on Key Assets Take 10 minutes and write down your top 10 to 20 assets. Think about the ones your team spends the most time or money on, and those most critical to your business’s success. Then, for each asset, set up the PM schedule in your CMMS software. Tell your team that it’s now mandatory to log all PMs and repairs on those key assets in your CMMS. And tell them that you’ll be checking to ensure it’s been done. 2. Provide Regular, Consistent Feedback Create a report in your CMMS that tells you when and if the PMs and repairs on your key assets are being done. Check it weekly and follow up with your team members with “atta-boys” for completing them correctly, or with reminders and corrections when they’re not. Post the reports in a public area. It’s imperative that you do this regularly and that you let them know you’re checking. Once you’ve proven it’s important to you, it will become important to them. And the feedback conversations will give you opportunities to fine tune and improve how you’re using the CMMS. 3. Slowly Add More Assets Now simply repeat step 1 with 10‒20 more assets. Over a relatively short period of time, something that was new and scary will become routine for all the assets you want to track in your CMMS. By keeping things simple with these three steps, you’ll be surprised how a seemingly daunting project turns into a successful implementation. Managing maintenance with a CMMS is the fastest way to get visibility into your operation, see where there’s room for improvement, and find out where you’re spending your dollars. Before you know it, you’ll be on your way to achieving the bigger goals of CMMS software—reducing failures and emergencies and increasing the usable life of your assets.
Downtime Calculator: How Much Does Equipment Downtime Really Cost You?
Yesterday was tough. My computer crashed, the copier broke, and our coffee machine went on strike while I was rushing to meet a deadline. I called our IT tech, the copier repairperson, and the local coffee shop to fix the problems (not necessarily in that order), and then my blood pressure spiked when I figured out how late I’d have to stay to get everything done. Maintenance managers know exactly what I’m talking about. The maintenance team is on the frontline when things aren’t working, and we spend lots of time talking to management about the cost of downtime in manufacturing. But do we spend the time to really understand what it is, or how it’s measured? According to Wikipedia, “The term downtime is used to refer to periods when a system is unavailable. Downtime or outage duration refers to a period of time that a system fails to provide or perform its primary function.” That definition covers the basics, but in the real world just about every organization defines and measures equipment downtime a little differently. Here at MPulse, we’ve learned to dig a little deeper when our customers start asking questions about metrics like mean time between failures (MTBF), mean time to repair (MTTR), or total downtime. We don’t just assume we know what they want—it’s our job to understand what they’re really looking for and show them how their MPulse Software, Inc can help them measure it on their own terms. Everyone needs a starting point to understanding downtime, and we thought this production downtime calculator recently published by Software Advice* was a pretty good one. (Click here for instructions.) Play around with it and ask yourself these questions: Does this production downtime calculator make sense for my operation? Is it missing anything? Do I know where to find the information it’s asking for? Do the results make sense? How could I improve upon the calculator to better understand the cost of downtime in manufacturing? Knowing how much equipment downtime costs your organization is just the beginning. Reducing equipment downtime—and the related loss of productivity—is one of the biggest benefits our CMMS users find with their MPulse Software, Inc. It all comes back to the basics: when your organization’s equipment hasn’t been maintained properly, you’re going to experience more downtime. That translates into lost dollars and intense pressure on the maintenance team to get production running again. The less downtime you experience in the first place, the better. The shorter duration of that downtime when it does happen, the better. I was lucky yesterday. I lost two hours of my time, plus $4.50 for an extra-large coffee. You can bet I’m gonna do a few things differently to prevent a day like that from coming around again soon. Proactive maintenance managers are doing the same thing. If you need help getting started, contact us to learn more about our equipment maintenance software. Calculator Instructions (courtesy of Software Advice): This simple tool allows maintenance managers to plug in estimates about their operations and generate an average cost of machine downtime per hour. Alternatively, manufacturing companies can enter information to find their estimated amount of revenue loss per hour of downtime. Simply click on the zeros on the right side of the tool to enter in your company’s information. (You can also download a version by clicking the download button on the black bar below the tool.) Employee costs per hour: The average employee salary divided by number of hours worked, multiplied by the number of employees. Average revenue per hour: An estimate of how much revenue your company generates in a given hour. Employees affected by downtime: An estimate of the percent of employees who would be unable to work due to shut down machinery. Revenue affected by downtime: An estimate of the percent of revenue lost due to machine downtime. Number of units produced per hour: An estimate of the number of units produced in one hour. Average profit per unit: The amount of profit earned for each unit produced. Number of hours of downtime: The number of hours of downtime expected. * Equipment Downtime Calculator provided by Software Advice. Visit MPulse’s company profile on Software Advice.
Get CMMS Buy-In from Your Toughest Stakeholders: Maintenance Technicians
Gaining buy-in from your maintenance technicians is essential for the successful implementation of CMMS, as their engagement directly influences the system’s effectiveness and long-term impact. After working hard to get purchase approval for his new maintenance software, Chuck called me up with a pretty typical problem. “Steve,” he said. “My maintenance techs are really making it difficult to get this CMMS project off the ground. All they do is complain about how much time data entry in the field is gonna take. This isn’t gonna work if my guys cut corners because they just don’t wanna take the time to use the system.” Oftentimes, maintenance managers focus so strongly on getting upper management to approve their purchase request, they forget all about other key stakeholders. One of the worst groups to leave out is the maintenance technicians who will use it every day. CMMS Buy-In from Stakeholders The people responsible for the bulk of the CMMS data entry are also the people who will benefit the most from it. But it’s your job to help them understand that. The key is showing them how to embrace the output. In other words, “What’s in it for me?” I call this the “WIIFM.” I believe maintenance techs get two huge benefits from CMMS software: More efficient workflows Less finger-pointing when things don’t go as planned. CMMS Makes Maintenance Work Easier CMMS software stores and organizes data gathered by your technicians, who in turn will use that data later on to do their jobs better and faster. Your maintenance techs will suddenly have access to key information that will become invaluable, including… Work history Condition monitoring Access to vendor information, guides, and manuals Inventory/parts availability. With CMMS data at their fingertips, your maintenance techs can answer questions quickly, access key information, see trends, and make faster decisions. They can do their jobs more efficiently and reap the rewards accordingly. CMMS Has Their Back Your techs know that when things go wrong, the maintenance department often gets the blame. Here’s how CMMS can support your maintenance techs when things aren’t going well: Validate the issue and provide the big picture Show who did what when Measure accomplishment Make the process visible Reduce stress level. With CMMS, it’s not their word against someone else’s. Now they have verifiable proof that they did what they needed to do when it needed to happen. Make Sure You Have Their Back Too If your maintenance technicians have concerns about your new CMMS software, make sure you hear them. Take the time to figure out what they are really worried about. Also, remember many concerns can be alleviated with good training, so make sure your implementation plan includes the funds to get them up and running. If you want your maintenance techs to support your project, make sure you have their back too. They may be your toughest stakeholders, but they’re also your most important allies. Have questions? We have answers. Contact us.
Are You Really Doing Predictive Maintenance?
Lately I’ve been thinking a lot about a recent phone call I had with an MPulse Software user, a customer and friend for many years. “Steve,” Jim said. “My new boss says our shop needs to start doing predictive maintenance. I’ve been working this gig for many years, and I think we’re not talking about the same thing when he says ‘predictive maintenance.’ What do you think?” I totally understand where Jim is coming from. As a maintenance veteran, I’ve noticed some confusion about the term “predictive maintenance.” It turns out “predictive” means different things to different people. I’ve heard a lot of customers say “predictive maintenance,” when they really mean preventive or condition-based maintenance. It’s my job to understand our customers’ real goals, and then help them understand how MPulse Software, Inc can help them get there. So, let’s review the types of predictive maintenance plans and what they mean. Run-to-Failure (RTF) Maintenance is running an asset to failure. A simple example would be replacing a burned-out light bulb. An important goal of CMMS usage is to reduce run-to-failure maintenance in favor of a more proactive maintenance plan. Even if your assets have been maintained based on failure in the past, you can easily begin to use CMMS to collect important data that will help you predict future failures. Preventive Maintenance (PM) is triggered by time, meter, or event. This type of maintenance is common in most maintenance departments. Everyone understands it in terms of auto maintenance: changing your oil every 3,000 miles or every 3 months. (Which is far too often in today’s cars, by the way.) CMMS excels at helping maintenance shops schedule preventive maintenance tasks, preventing failure and prolonging asset life cycles. Condition-Based Maintenance (CBM) allows you to track meters and gauges on assets, and to trigger work orders when certain numbers are hit. When an asset’s condition changes outside of a specified range, maintenance events are triggered in your CMMS. While the actual data can be gathered manually or automatically, you’ll need a CMMS to store the data and to alert maintenance staff when it’s time to take action. Because CBM monitors an asset’s real-time condition, there’s a predictive element to it. But true predictive maintenance is slightly different. Predictive Maintenance (PdM) is the scientific analysis of how long an asset will last using one or many types of measurement. A classic example of PdM maintenance is electrical transmission grids, where engineers are charged with analyzing detailed information about equipment failure rates, so they can program software to predict when similar assets will fail in the future. CMMS plays a role in PdM maintenance too. MPulse Software, Inc can capture, store, and organize data that can be produced into reports and fed into predictive analytical tools. It turned out that Jim’s boss really was talking about condition-based maintenance. He wanted to integrate sensors on key assets and use the power of the Internet of Things (IoT) to collect the data to feed into their MPulse CMMS software. I understand his confusion because CMMS combined with IoT is an excellent way to help maintenance teams to foresee asset failure and proactively perform maintenance. It’s not truly predictive maintenance, but it’s much more proactive that run-to-failure or preventive maintenance. Whether you’re really doing predictive maintenance or not, you’ve got have CMMS software to keep up with the large and growing number of data points in today’s industrial or facilities environment. If you need help getting started, contact us to learn more.
Is It Time to Schedule a PM for Your CMMS Software?
Your CMMS keeps your team on top of your preventive maintenance (PM) tasks for your assets and equipment. But when is it time to step back and perform a PM on your CMMS itself? Technology changes fast, and if your CMMS hasn’t had a good review in a few years, you’re probably missing out on updates that’ll make your team work faster and better. If there’s anything I’ve learned in this business, it’s that things change. When you’re caught up in your day-to-day work, it’s hard to step back and see the bigger picture. But that’s exactly what good maintenance managers do. It’s not enough to know what you’re doing now. Be proactive by making sure your maintenance team has the right tools to meet tomorrow’s demands too. Here are a few things to think about when crafting your “CMMS PM Checklist”: How Often Should You Schedule a PM for Your CMMS Software? I suggest checking in every six months. Schedule some quiet time away from your office to think about what’s going on and what you need to do. Make a list of the easy stuff first. If you’re on a software maintenance plan, have you downloaded any updates? Are there reports you need that you haven’t taken the time to set up? Are there reports you previously created that are really working for you anymore? Does your organization have plans to purchase new assets? Do you have enough user licenses for new employees? Ask Yourself the Tough Questions After you write down the easy stuff, don’t shy away from the questions with hard answers—or no clear answers at all. What’s making you nervous at work? What changes have you noticed and how will they impact your maintenance team? What resources might help you successfully navigate these changes? Get Feedback from Your Users Check in with your team to make sure they really are working as efficiently as possible. Do you have new employees who would benefit from some training? Could other team members use a refresher? Do you have new service requestors who need help on the best way to fill out work order requests? Does anyone have questions or ideas for doing things better? Ask for Help Pick up the phone and ask for help when you need it. Your CMMS vendor likely has some effective and affordable services to expedite your path to improvement. You don’t have to do everything yourself. Look for services like MPulse Reset, which helps our customers reconfigure workflows and benchmarks, and then determines where adjustments to your CMMS software can help. Good maintenance managers know that plans are fluid, and they need to adapt to changes in their organization. Scheduling PMs on your CMMS software has the same effect as it does on your other assets—protecting your investment and maximizing your maintenance savings for your organization.
Mobile CMMS Technology is Now a Must-Have
The future CMMS mobile technology is here. After more than two decades in the maintenance software industry, I’ve seen lots of technology changes. But I’ve never seen anything that’s been as readily and widely adopted as modern mobile technology. The smartphone I carry in my pocket today is far more powerful than my first desktop computer. It’s transformed the way I do business, from how I communicate with employees and customers, to how I track sales numbers and learn about what my competitors are up to. Mobile devices are clearly changing the way maintenance operations work, too. The recent Mobile CMMS Software UserView survey from Software Advice sought to understand how maintenance organizations were using mobile. It demonstrates why mobile CMMS functionality is now a “must-have.” Among its top findings, it showed that… Tablet users reported the greatest efficiency increases, Real-time data access and easy-to-use interfaces topped requirements lists, and Older users demonstrated the least improvement in efficiency from mobile tech. It’s clear that many organizations have discovered mobile technology is a natural fit with maintenance workflows—and mobile CMMS, specifically. It allows maintainers to access information and record data on the spot—where maintenance happens, instead of in a plant or campus office. I’m convinced every MPulse customer can benefit from mobile technology, and I think it’s on the cusp of transforming the way CMMS fits into maintenance workflows. Software Advice’s findings helped me better understand the ways mobile technology is being used in the maintenance world—and what maintainers should be thinking about as this technology becomes ever more commonplace. Here are a few of my key takeaways. Old Dogs and New Tricks Organizations using mobile devices in maintenance operations are reporting some impressive efficiency gains. 43 percent of respondents reported a significant increase in efficiency, with another 28 percent reporting a moderate increase. That’s encouraging, because increased efficiency is what CMMS users want most of all, and mobile devices are helping them get there. Dig a little deeper into the data, though, and you’ll quickly realize one of the key challenges in mobile adoption. It’s still hard to teach an old dog new tricks. As you might expect, younger employees account for the bulk of efficiency increases, because they’re more comfortable with the future mobile technology. Efficiency Increase by Age Group Part of the solution to this problem involves companies like MPulse continuing to make future mobile technology easier to use. And we’re working hard to do so. But you can get ahead of the game by ensuring your older employees get good, hands-on training on mobile tech. Don’t just assume they know how to use the latest apps—or that they’ll figure them out, like “digital natives” tend to do. Tablets Rock All mobile devices are not created equal, and maintenance technicians are already leaning toward tablets over smartphones. 44 percent of those surveyed report using a tablet, versus 34 percent who use a smartphone. Based on personal experience, I wasn’t surprised at this finding. A tablet’s larger screen size (when compared to smartphones) is easier on the eyes, and allows big, hard-working, indelicate hands to more easily work buttons and drop-downs menus. As smartphone screens (like Apple’s iPhone 6 Plus) continue to grow, though, we may see some changes to these numbers. Consider providing your employees with large-screen devices like tablets or big smartphones. It will go a long way to encouraging adoption of the technology and will eliminate some frustration along the way. Real-Time Data is King When it comes to what CMMS customers expect from mobile CMMS, real-time data tops the list. 40 percent of respondents said it was their number-one priority. Ease of use came in a close second. These top two requirements make perfect sense, when you remember CMMS customers strive for improved efficiency. Access to real-time data is the best way to save time and help your maintenance staff boost productivity. And an easy-to-use interface means better acceptance from your workforce and a better way for maintainers to quickly enter data on the job. Be sure to highlight these two key requirements to your CMMS vendor as “deal breakers” if they can’t provide them. You don’t want to get stuck with mobile technology that’s hard to use and doesn’t give you immediate access to the data you need. If they can’t fulfill these requirements, you should look elsewhere. Mobile CMMS is Here to Stay If these findings haven’t convinced you that mobile tech is here to stay, consider this sobering fact from a recent Boston Consulting Group study, titled The Mobile Revolution: How Mobile Technologies Drive a Trillion-Dollar Impact: Small-to-medium enterprises (SMEs) “that are mobile leaders are winning. Typically, the 25 percent of SMEs that use mobile services more intensively see their revenues growing up to two times faster and add jobs up to eight times faster than their peers.” The organizations that aren’t? They’re falling behind. Truly capable mobile devices are still relatively new to the maintenance management world, but they have huge potential to change the way maintainers track data. Mobile CMMS can help your team spend less time on the computer and more time doing what you hired them for—maintenance.